Job Summary
InfoTech Solutions is seeking an experienced and compassionate Remote Nurse Case Manager specializing in behavioral health to join our growing clinical operations team. In this role, you will provide comprehensive care coordination, case management, and patient advocacy services for individuals facing mental health, substance use, and co-occurring medical conditions.
As a key member of our healthcare management team, you will collaborate with providers, patients, caregivers, and interdisciplinary teams to ensure members receive high-quality, evidence-based care while improving health outcomes and quality of life. This fully remote opportunity is ideal for nursing professionals who are passionate about behavioral healthcare, patient-centered support, and clinical excellence.
Key Responsibilities
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Conduct comprehensive health and psychosocial assessments for members with behavioral health conditions.
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Develop individualized care plans based on clinical assessments, treatment goals, and patient needs.
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Coordinate care between psychiatrists, therapists, primary care physicians, social workers, and community support services.
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Monitor treatment progress, medication adherence, and overall health outcomes.
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Identify barriers to care including social determinants of health, transportation, housing, or financial concerns.
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Educate patients and families regarding treatment plans, available resources, crisis prevention, and disease management.
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Support members during transitions of care including hospital discharge, rehabilitation, or outpatient treatment.
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Review medical records, treatment documentation, and utilization reports to ensure compliance with healthcare standards.
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Participate in case review meetings, interdisciplinary care conferences, and quality improvement initiatives.
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Maintain accurate and timely documentation in electronic medical record systems.
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Ensure compliance with state nursing regulations, HIPAA standards, and organizational policies.
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Provide crisis intervention support and escalation when clinically necessary.
Required Skills and Qualifications
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Active Registered Nurse (RN) license in good standing.
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Bachelor of Science in Nursing (BSN) preferred; Associate Degree in Nursing considered with extensive experience.
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Certification in Case Management such as CCM preferred.
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Strong knowledge of behavioral health conditions including depression, anxiety disorders, bipolar disorder, PTSD, and substance use disorders.
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Understanding of care coordination models, utilization management, and population health principles.
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Excellent verbal, written, and interpersonal communication skills.
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Ability to work independently in a fully remote environment.
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Strong documentation, organizational, and time-management skills.
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Proficiency with electronic health records and telehealth systems.
Experience
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Minimum 3–5 years of nursing experience in behavioral health, psychiatric care, case management, managed care, or community health.
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Previous experience working with high-risk populations and chronic behavioral health conditions preferred.
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Experience in telephonic or virtual care management strongly preferred.
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Prior utilization review or discharge planning experience is an advantage.
Working Hours
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Full-Time Remote Position
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40 hours per week
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Monday to Friday
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Flexible scheduling based on patient and operational requirements
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Occasional evening availability may be required for urgent patient needs
Knowledge, Skills, and Abilities
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Deep understanding of behavioral health treatment protocols and evidence-based interventions.
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Ability to assess patient risk and implement appropriate escalation procedures.
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Knowledge of insurance authorization processes and healthcare reimbursement systems.
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Strong critical thinking and clinical decision-making abilities.
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Ability to build trust and maintain therapeutic relationships with diverse patient populations.
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Skilled in conflict resolution, motivational interviewing, and patient advocacy.
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Ability to manage multiple cases while maintaining clinical accuracy and empathy.
Benefits
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Competitive compensation package
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Comprehensive medical, dental, and vision insurance
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Paid time off and company holidays
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Retirement savings plan with company contribution
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Professional development and continuing education support
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Case management certification reimbursement opportunities
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Employee wellness and mental health support programs
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Work-from-home flexibility and equipment support
Why Join InfoTech Solutions?
At InfoTech Solutions, we are committed to improving lives through innovative healthcare solutions and compassionate patient care. We foster a collaborative environment where healthcare professionals are empowered to make meaningful clinical impact while enjoying flexibility, career advancement, and a strong culture of support.
If you are passionate about behavioral healthcare and want to help individuals navigate complex health journeys, this opportunity offers both professional growth and meaningful purpose.
How to Apply
Qualified candidates are invited to submit:
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Updated resume/CV
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Nursing license details
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Relevant certifications
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Professional references
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A brief cover letter highlighting behavioral health and case management experience
Selected candidates will be contacted by our talent acquisition team for the next stages of the interview process.