Job Summary
InfoTech Solutions is seeking a dynamic and creative Social Media Community Manager to lead engagement across digital platforms within the gaming technology space. In this remote role, you will be responsible for building, nurturing, and expanding our global online gaming community. You will serve as the voice of the brand, ensuring strong community relationships, high engagement, and consistent brand presence across all social media channels.
Key Responsibilities
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Develop and execute social media community strategies aligned with brand and product goals
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Manage and grow online communities across platforms such as Discord, X (Twitter), Instagram, Reddit, and YouTube
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Engage daily with users, gamers, influencers, and community moderators
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Monitor conversations, trends, and sentiment within the gaming ecosystem
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Plan and moderate live community events, AMAs, and online discussions
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Collaborate with marketing, product, and design teams to ensure consistent messaging
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Respond to customer queries, feedback, and issues in a timely and professional manner
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Identify and engage with gaming influencers and brand advocates
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Track, analyze, and report on community engagement metrics and campaign performance
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Manage crisis communication and maintain positive brand reputation online
Required Skills and Qualifications
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Strong understanding of gaming culture, trends, and online communities
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Excellent written and verbal communication skills in English
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Experience managing social media platforms and community forums
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Ability to create engaging content and conversation starters
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Familiarity with analytics tools for social media performance tracking
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Strong interpersonal and conflict-resolution skills
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Ability to work independently in a remote environment
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Creative mindset with strong attention to detail
Experience
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2–5 years of experience in social media management, digital marketing, or community management
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Prior experience in the gaming, esports, or tech industry is highly preferred
Working Hours
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Full-time remote position
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Flexible schedule with availability aligned to global gaming community activity
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Occasional weekend or evening coverage required for events or launches
Knowledge, Skills, and Abilities
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Deep passion for gaming and online interactive communities
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Strong understanding of social media algorithms and engagement strategies
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Ability to manage multiple platforms simultaneously
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Analytical thinking with data-driven decision-making ability
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High adaptability to fast-changing digital trends
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Strong collaboration skills across global teams
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Crisis management and reputation handling capability
Benefits
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Competitive remote salary package
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Flexible work-from-home environment
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Opportunity to work in the fast-growing gaming technology industry
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Health and wellness support programs (where applicable)
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Paid time off and holiday benefits
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Professional development and learning opportunities
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Access to exclusive gaming events and industry networks
Why Join
At InfoTech Solutions, you will be part of an innovative and fast-paced gaming technology environment where creativity and community engagement drive success. You will have the opportunity to shape global gaming conversations, build loyal communities, and work with passionate professionals who are redefining digital entertainment.
How to Apply
Interested candidates are invited to submit their updated resume along with a cover letter highlighting relevant experience in community management and gaming. Applications should be sent through the official InfoTech Solutions careers portal or via the designated recruitment email channel. Shortlisted candidates will be contacted for further evaluation and interviews.