Job Summary
Ibaco, a premium ice cream brand under Hatsun Agro, is seeking enthusiastic and customer-focused individuals to join our team as Weekend Retail Service Team Members. This role is ideal for candidates who enjoy interacting with customers, thrive in a fast-paced retail environment, and are passionate about delivering exceptional service. As a frontline representative of the brand, you will play a key role in ensuring a delightful in-store experience for every customer.
Key Responsibilities
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Greet and assist customers in a friendly and professional manner.
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Provide detailed information about products, flavors, and ongoing promotions.
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Accurately take customer orders and ensure timely service.
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Handle cash, digital payments, and billing operations efficiently.
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Maintain cleanliness and hygiene standards of the store at all times.
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Replenish stock, monitor inventory, and inform supervisors of shortages.
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Ensure proper presentation and display of products in accordance with brand standards.
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Address customer queries and resolve complaints promptly.
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Support team members during peak hours to ensure smooth store operations.
Required Skills and Qualifications
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Minimum qualification: High school diploma or equivalent.
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Strong communication and interpersonal skills.
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Basic numerical ability for handling transactions.
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Customer-centric mindset with a positive attitude.
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Ability to work collaboratively in a team environment.
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Well-groomed appearance and professional conduct.
Experience
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Prior experience in retail, food service, or customer-facing roles is preferred but not mandatory.
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Freshers with a willingness to learn and a passion for customer service are encouraged to apply.
Working Hours
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Primarily weekend shifts (Saturday and Sunday).
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Flexible shift timings, including evenings and holidays.
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Opportunity for additional shifts based on business needs and performance.
Knowledge, Skills, and Abilities
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Understanding of basic retail operations and customer service practices.
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Ability to multitask and work efficiently under pressure.
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Strong attention to detail and organizational skills.
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Quick learner with adaptability to changing store requirements.
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Commitment to maintaining hygiene and safety standards.
Benefits
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Competitive hourly wages.
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Incentives based on performance and sales targets.
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Employee discounts on products.
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Friendly and inclusive work environment.
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Opportunity to gain hands-on retail experience with a reputed brand.
Why Join Ibaco?
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Be part of a well-established and trusted brand in the premium dessert industry.
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Gain valuable customer service and retail experience.
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Work in a vibrant and energetic atmosphere.
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Opportunities for growth and potential transition into full-time roles.
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Develop interpersonal and professional skills in a supportive environment.
How to Apply
Interested candidates can apply by visiting the nearest Ibaco store and submitting their resume directly to the store manager, or by applying through the official Hatsun Agro careers portal. Shortlisted candidates will be contacted for a brief interview and onboarding process.